Luzerne County Transportation Authority and Modeshift Partner to Improve Passenger Experience

Residents of Luzerne County will now be able to purchase tickets with just a few clicks on their mobile devices or by using a smart card

WILKES-BARRE, Pennsylvania, November 08, 2022–(BUSINESS WIRE)–Modeshift, a leading provider of contactless fare collection systems, today announced a partnership with the Luzerne County Transportation Authority (LCTA) to launch a new mobile fare and data collection system, serving Wilkes-Barre, Pennsylvania, and surrounding Luzerne County.

Modeshift worked closely with the LCTA to plan, design and implement the mobile ticketing system, which will significantly increase ease of use for passengers, streamlining the process of applying for and paying for a ticket by few clicks on your mobile device. The fare data collection solution will also provide the LCTA with valuable information to help optimize transit routes, while improving accessibility for riders.

“We are excited to implement this new mobile fare technology with Modeshift to simplify the ticketing process for our passengers across the Luzerne country who rely on us every day,” said Robert Fume, Executive Director of the LCTA. . “This new mobile ticketing technology eliminates the need for exact cash and offers our passengers the ability to purchase a ticket directly from a mobile device or smart card, linked to their card. debit or credit, without worrying about the exact amount of cash.

“Our mobile ticketing platform and data collection system will significantly improve ease of use for riders in Luzerne County and simplify back-end operations for LCTA,” said Miroslav Katsarov, CEO of Modeshift. “At Modeshift, we are committed to providing transit agencies with smart, user-friendly transportation solutions that improve efficiency and increase ridership.”

Features of the Modeshift mobile app and online system will include:

  • Mobile ticket office: Passengers can easily plan their trip and purchase fares through a mobile app.

  • Smartcard: Passengers without a mobile device can request special smart cards from the agency and then connect their cards or cash to their account.

  • Web portal : Travelers can also access many of the above benefits online, streamlining trip planning and fare purchases.

  • Data gathering: Enables LCTA to optimize its system based on real-time information, make data-driven decisions and save valuable resources.

About Luzerne County Transportation Authority
The Alfalfa County Transportation Authority (LCTA) was incorporated in 1972 as the Urban Mass Transit Administration (UMTA), PennDOT, City Demonstration Agency of Wilkes-Barre, and Federal Disaster Assistance Administration (FDAA) in response to service disruptions resulting from the hurricane. Agnes. Since then, LCTA has approximately 150 employees and provides fixed-route and ADA paratransit service. In terms of union representation, United Transportation Union (ATU) Local 175 and Teamsters 401 represent LCTA drivers and maintenance workers. LCTA has 22 bus lines, including five evening lines. This year, LCTA celebrates its golden anniversary.

About mode change
Modeshift, Inc. is a technology company that helps transit agencies modernize their user-facing technology and underlying infrastructure to improve efficiency, increase ridership, and provide adequate, focused service. durability. It is the only all-in-one digital mobility infrastructure platform that also gives the transit industry the tools to reduce carbon emissions and strive for sustainability. Our main product is the Microsoft Azure cloud-based, account-based fare collection system delivered as a service (Software as a Service – SaaS). Modeshift also provides other subsystems that complete the stack of hardware and software needed to operate a modern transit system, such as mobile ticketing, CAD/AVL, and real-time passenger information.

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Claire Murphy
Communication of the subject
[email protected]

Earnest L. Veasey