foodpanda introduces rider advice feature

Online food and grocery delivery platform foodpanda has added a new feature in its “tip your passenger” app so consumers can pay the tip online.

Using the feature, a customer can quickly tip the rider when placing an order on the foodpanda app, a press release says.

Tipping on foodpanda is quick and easy as customers simply select the amount of tip they wish to tip before checking out. The minimum of Tk10 can be provided as a tip. The final amount will be visible on the payment page of the application.

Mohammad Belal Hossain, partner of Foodpanda Rider, said, “Now it is more convenient for customers to tip us and easy for us to receive it. This is a commendable step and we are happy with this new feature. I would like to express my gratitude to the customers for their love and support and always thank you to foodpanda for their initiatives to help us grow.”

According to the press release, the full tip amount goes directly to the rider’s wallet and foodpanda does not hold any additional benefits. This optional feature will only be applicable for online payment orders via bank cards or mobile financial services.

“We have introduced an online tipping system for riders through the foodpanda app to create an option for consumers to show more gratitude to riders as they are the people our customers hire most frequently,” said said Ambareen Reza, co-founder and managing director, foodpanda Bangladesh.

Earnest L. Veasey